Step 1: Exit the double doors outside the Baggage Claim Area.
Step 2: Ride the LAXit bus. All Shared-Ride pickups and Express services must occur at LAXit area beside Terminal 1.
Step 3: Provide the Dispatch Agent with your reservation number. The agent will check you in and provide the latest information regarding your reservation.
Ontario International Airport
Once you've claimed your baggage, use the mobile app and put yourself ready to go. Our pickup area is at the very end of our inner curb, directly outside of the baggage claim area. Please do not cross the street to the island. The universal RideShare signs are posted at the pick up area. Dispatch department: 1-800-733-8267
San Francisco International Airport
Upon arriving at San Francisco, first collect all your baggage from Baggage Claim. Exit baggage claim and cross to the second island where you will find Shared ride shuttle pick up area. Then call our dispatch department at 1-800-733-8267 and select option 3. Let the dispatcher know you have a reservation with PRIME TIME SHUTTLE. The representative will call in your van for your boarding.
Los Angeles Greyhound Terminal
Upon arriving at the Greyhound Bus Terminal in Downtown Los Angeles, call toll-free from any public telephone, 1-800-733-8267 and press Option 3 at the greeting. A PRIME TIME Shuttle agent will be right with you with instructions on where to meet your van.
